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Accessibility Statement - LITTLE BIRD GmbH

URL: https://portal-koeln.little-bird.de/

LITTLE BIRD GmbH is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for all and apply the appropriate accessibility standards.

Efforts to support accessibility

LITTLE BIRD GmbH takes the following measures to ensure accessibility:

  • Within the company, there are clear goals and responsibilities for accessibility.
  • Formal accessibility quality assurance methods exist within the company.
  • We have our product independently tested and evaluated by certified service providers.

Compliance status

Current website accessibility standard:

  • Disability Equality Act of North Rhine-Westphalia (BGG NRW) and the 
  • Barrier-free Information Technology Ordinance of North Rhine-Westphalia (BITV NRW)

Current status of content compliance:

Partially compliant: Some parts of the content do not fully comply with the accessibility standard.

Known accessibility issues

Despite our best efforts, users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed

Graphical controls:
the graphical controls of the cookie banner, overlays and the up button do not have meaningful alternative texts

Decorative layout graphics:
Decorative layout graphics do not have empty alt attributes

Unique content struture:
some of the page content is not clearly accessible due to incorrect use of h1 headings

News features:
news tagging and linking is not clearly developed

Inserted content:
faded-in content such as calendar, cookie banner, error messages are not in a meaningful order to the triggering element

Keyboard operation:
some essential contents, like the calendar element are currently not operable without a mouse

Contrast of highlights:
the contrast ratio of focus highlighting is not sufficient

Compatibility with browsers and assistive technologies

This website is designed to be compatible with the following browsers:

  • Chrome
  • Firefox
  • Internet Explorer


The accessibility of this website depends on the following technologies to function:

  • HTML
  • CSS
  • Javascript

Evaluation methods

LITTLE BIRD GmbH has assessed the accessibility of this website using the following method(s)

  • Self-assessment: The website was assessed internally by the company or organisation.
  • External assessment: The website has been assessed by an external body not involved in the design and development process. (adesso mobile solutions GmbH)

Feedback and contact details

We welcome your feedback on the accessibility of this website. You can reach the responsible contact person of the Parents' Portal Service in the Office for Children, Youth and Family, Family Service at:

Contact form: contact form

Sabine Bruns, Ottmar-Pohl-Platz 1, 51103 Cologne, phone: 0221 / 221-24282

Monitoring Body for Accessible Information Technology of the State of North Rhine-Westphalia

The Monitoring Body for Accessible Information Technology of the State of North Rhine-Westphalia regularly checks whether and to what extent Internet pages and mobile applications of public agencies of the state meet the requirements for accessibility. The aim of the monitoring body's work is to ensure compliance with the requirements for barrier-free information technology and to ensure that the legal regulations are implemented across the board.

Send an email to the monitoring body

Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia

If you have not received satisfactory answers from the online editors to messages or enquiries about accessible information technology on the website www.mags.nrw, you can call in the Ombudsman's Office for Accessible Information Technology.

With the involvement of all parties, the ombudsman's office tries to determine the circumstances of the lack of accessibility so that the institution can remedy it. It is assigned to the Commissioner for the Interests of Persons with Disabilities according to § 11 of the Equal Opportunities for Persons with Disabilities Act of North Rhine-Westphalia and can be reached via the following contact:

Send an e-mail to the Ombudsman's Office for Accessible Information Technology NRW
The Ombudsstelle für barrierefreie Informationstechnik NRW can be reached by telephone at the following number: (0211) 855-3451.

Formal approval of this accessibility statement


Anke Odrig

Managing Director

This statement was prepared on 29.06.2021.

A Service of  LITTLE BIRD GmbH

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